We’ve all been getting feedback since we were youngsters and usually it’s given for us to be our best; however, it seems it still doesn’t get any easier to receive feedback. Wouldn’t you think that as a skilled professional, maybe even at the height of your career, you wouldn’t need feedback anymore in how to improve, especially when it seems you are doing just fine, everything’s under control, profits are rising, and employees are fairly happy?
In my experience, those at the top of their game know how to not only ask for feedback, but they receive feedback well and make visible improvements based on sound feedback. You would be surprised at how much you can learn about yourself when you solicit feedback on the state of your performance, the state of the organization, and anything else under the sun for that matter!
Typically, as a seasoned manager, your technical skills are mastered. The difficult part comes when working with others in a team environment, running a department or business unit, navigating the corporate environment, and a variety of other operational and employee and customer-facing issues that inundate us. These areas are typically more difficult for leaders than the technical aspects of the job and if we are in any management capacity at all, it is crucial to have exceptional ability in these and other leadership areas. This is where feedback can be very valuable to us and our success.
I know I’ve only skimmed the surface on receiving feedback, so stay tuned for Part 2 on the best ways to receive feedback.